Terms of Service

These Terms of Service apply when you access or use the RoomWave online store or purchase products from RoomWave. By using our store, you agree to these terms and to our posted Shipping Policy, Returns & Refunds Policy, and Privacy Policy.

Online store use

You may use this store only for lawful purposes. You may not misuse the store, interfere with its operation, attempt unauthorized access, introduce malicious code, or use the store in a way that violates applicable law or the rights of others.

Products and product information

We aim to describe and display our products as accurately as reasonably possible. Product colors and appearance can vary slightly depending on lighting, screens, manufacturing batches, and other factors. Measurements may be approximate where stated. We may correct errors or update product information when needed.

Orders

Submitting an order does not guarantee acceptance. We may cancel or decline an order when reasonably necessary, including for suspected fraud, pricing or listing errors, product unavailability, payment issues, or shipping restrictions. If we cancel an order after payment has been collected, the applicable amount will be refunded.

Prices and payment

Prices are shown in the currency displayed at checkout and may change without notice before an order is placed. Applicable taxes and any other charges required at checkout will be shown before the order is completed. Customers are responsible for providing accurate billing and payment information.

Shipping and delivery

Shipping destinations, costs, processing times, estimated delivery windows, tracking, split shipments, and delay information are described in our Shipping Policy. Delivery dates are estimates rather than guarantees unless expressly stated otherwise.

Returns and refunds

Eligibility, timing, product-condition requirements, and the return process are described in our Returns & Refunds Policy. Nothing in these terms limits rights that cannot legally be excluded or limited.

Third-party services and fulfillment

RoomWave may use third-party service providers for payment processing, order fulfillment, shipping, analytics, and other store operations. Your use of third-party services may also be subject to their applicable terms and privacy practices where relevant.

Intellectual property

RoomWave branding, original store content, graphics, design elements, and other materials owned by RoomWave may not be copied, reproduced, or commercially used without permission, except where permitted by law. Third-party names and materials remain the property of their respective owners.

Disclaimer and limitation

To the fullest extent permitted by applicable law, RoomWave is not responsible for indirect, incidental, special, or consequential losses arising from use of the store or products where such liability may lawfully be limited. This provision does not exclude or limit liability that cannot legally be excluded or limited.

Changes to these terms

We may update these Terms of Service from time to time. The version posted on this page applies from the time it is published, subject to applicable law.

Contact

Questions about these terms can be submitted through the RoomWave Contact page.